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Conference Day Two: Opening Plenary

Tuesday 26 October 2010

08:30  Registration and coffee

09:00  Chairperson's opening remarks

09:10  G-Xchange case study: Moving beyond person-to-person transfers

  • Analysing customer behaviour to create an attractive value proposition for MMT services
  • Moving mobile money beyond person-to-person transfers
  • International cross border opportunities
  • Leveraging existing telco infrastructure towards scale, better customer access, and lower costs
    Rizza Maniego-Eala, President, G-Xchange, (Subsidiary, Globe Telecom)



09:30  Overcoming the illiteracy barrier: adapting mobile money services in countries with high illiteracy rates

  • Designing mobile money services for the illiterate - how is this possible with an SMS based service?
  • Understanding the strategies illiterate people adopt to successfully navigate the literate world - can these be adapted in the world of MMT and financial services?
  • How can operators better serve illiterate customers? Back to basics with voice services?
  • Tried and tested. Case studies from countries with high illiteracy rates
    Karim Khoja, CEO, Roshan



10:00  How can mobile money services integrate with existing financial service infrastructure

  • Integrating MMT with cards as a mechanism for getting cash in and out of the system
  • What ROI do banks want from a partnership
  • The cash management/forex opportunity
  • Mobile banking - what are customers using this for?
  • How to connect your MMT offering to a nationwide or global ATM network



10:20  Morning Refreshments & Networking


You may also be interested in the other sessions at the conference:

Pre conference workshop  (24 October 2010)
Conference Day One  (25 October 2010)
Conference Day Two - Track A: India and South Asia  (26 October 2010)
Conference Day Two: Track B: Globally driving mobile money  (26 October 2010)
Conference Day Two - Closing Plenary session  (26 October 2010)
Post conference workshop  (27 October 2010)